In order to develop the robust M&E Framework and Implementation Plan, AiD team performed a landscape analysis of M&E systems utilized by similar entities, as well as a gap analysis of WSSCM’s existing institutional systems and capabilities. Based on the findings an M&E Framework was developed along with digitized tools on a customized Enterprise Resource Planning (ERP) software. AiD team also provided capacity building support to the WSSCM team on utilization of the system. The system is still successfully being used by WSSCM to monitor the progress and performance of its field staff and in turn deliver quality services.